Harmonic Resonance Studios Privacy Policy
Harmonic Resonance Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, www.harmonicresonance.com (the "Site"), and our recording studio services (the "Services"). This policy is effective as of January 1, 2025.
1. Information We Collect
We collect several types of information from and about users of our Site and Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you book studio time, request a quote, subscribe to our newsletter, or contact us directly.
- Usage Data: We collect information about how you use our Site and Services, such as the pages you visit, the links you click, the time spent on each page, and the referring URL. This information helps us understand how users interact with our Site and Services and improve their performance.
- Technical Data: We collect technical information about your device and internet connection, such as your IP address, browser type, operating system, and device identifiers. This information is used for security purposes and to optimize our Site and Services for different devices and browsers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that allow us to recognize you when you return to our Site. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to provide you with the Services you request, such as booking studio time, providing quotes, and processing payments. We also use your information to improve our Site and Services, such as by identifying and fixing errors, optimizing performance, and developing new features.
- Communicating with You: We use your information to communicate with you about your bookings, requests, and inquiries. We may also send you newsletters, promotional emails, and other marketing communications. You can opt-out of receiving these communications at any time by following the instructions in the email.
- Personalizing Your Experience: We use your information to personalize your experience on our Site and Services, such as by recommending studios, engineers, and services that may be of interest to you.
- Security and Fraud Prevention: We use your information to protect our Site and Services from security threats and fraudulent activity. This includes verifying your identity, preventing unauthorized access, and detecting and investigating suspicious transactions.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, such as responding to legal requests and enforcing our Terms and Conditions.
3. Data Security
We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your personal information when it is transmitted over the internet.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you as required by applicable law.
4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who help us provide and improve our Site and Services, such as payment processors, hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners, such as other recording studios, music producers, and voice-over artists. We will only share your information with your consent or as necessary to provide you with the Services you request.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or legal process, such as in response to a subpoena or court order.
- Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer or transferee as part of the transaction.
We do not sell your personal information to third parties for marketing purposes.
5. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with the Services you request, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Children's Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Harmonic Resonance Studios
1600 Vine Street, Suite 400
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 466-7777
This Privacy Policy is governed by the laws of the State of California.
10. Details on Cookies
Below is a more detailed explanation of the cookies we use on our website:
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Used by Google Analytics to distinguish users. | 2 years |
| _gid | Used by Google Analytics to distinguish users. | 24 hours |
| _gat | Used by Google Analytics to throttle request rate. | 1 minute |
| PHPSESSID | A general purpose identifier used to maintain user variables between pages. | End of session |
| cookieconsent_status | Remembers if the user has accepted the cookie consent. | 1 year |